Refund policy
Last updated September 2026
These are digital files delivered instantly, so we can't take them back once downloaded. That said:
- Broken or wrong file: if the download fails, the zip is corrupt, or the contents are not what the product page describes, contact us within 7 days of purchase and you'll get a full refund or a fixed file, your choice.
- Charged twice: duplicate payments are refunded in full, always.
- Changed your mind: if you have not downloaded the file, ask within 7 days and we'll refund. If you have downloaded it, refunds are at our discretion; we'll usually try to fix whatever went wrong first.
Refunds are issued by Dodo Payments (the merchant of record) back to the original UPI account or card, typically within 5 to 10 business days depending on your bank.
To request one, use the contact page with your payment id (it's on your receipt and on the confirmation page).